If you need to cancel for any reason and would like a partial refund, you must notify Camp@TheDigitalDetox.org at least 30 Days out from your selected session.
- Tickets cancelled 100 Days from camp will receive a refund less 25% of your purchased ticket price.
- Tickets cancelled between 99 Days out from camp and 30 Days out from camp will receive a refund less 50% of your purchased ticket price.
- There will be no refunds or transfers 29 Days out from camp.
The Cancellation policy applies to the calendar year of your ticket purchase and only to the original date of the camp you purchased it for. If you pushed your ticket from a previous year to a future year of camp, that original ticket’s cancellation policy applies only to the original camp date it was purchased for(not to the new camp session). If you have elected to push your ticket from one session or season to the next, you will not be eligible for a refund from your ticket cost for that future camp unless it still falls under the initial cancellation polity. Registration is only transferrable 30 days out from original camp registration date. If clarification on this policy is needed or you have any questions please feel free to email firstname.lastname@example.org.
Example 1: Jasmine D’Out purchased her ticket for California Session 1 2016. She was unable to attend and wanted to keep her ticket for California 2017. After Miss D’Out received the dates for 2017 she was unable to attend and therefore forfeited her ticket cost because she cannot push it to another session or transfer it to another camper. Dang did she miss out.
Example 2: Joker McPantsface bought a ticket to Texas 2016, he realized he had another engagement the same weekend 35 days before Texas 2016. We offered him the option of a 50% refund or to push his ticket to 2017 (where he would have to pay the difference in ticket price.) Mr. McPantsface decided to push his ticket to 2017, but when dates came out he couldn’t make it. This Joker doesn’t get any refund for his ticket and doesn’t have the option to transfer it to another camper.
Switching from one session to another is definitely possible, though it depends on your timing. If you decide you want to transfer to another session, and spots are available in that session, you’ll need to pay a $50 transfer fee. Requests to switch sessions must be made in writing to Camp@TheDigitalDetox.org and must be made prior to 30 Days out from camp.
If you need to transfer your ticket to someone else, you must notify us and do so prior to 30 days out from camp. There will be a $50 transfer processing fee. In addition, this transfer must be able to take your same accommodation (a female camper cannot transfer their ticket to a male camper, unless they are BYOT – bring their own tent – or unless there is space available in another village, on a case by case basis). Cancellations and transfer requests must be in writing, preferably by email to Camp@TheDigitalDetox.org
You cannot transfer your ticket to a session next year or to a following season. Tickets can only be transferred within the same calendar year.
All parking passes, bus, and additional sales are final and non-refundable unless otherwise noted. This includes any clothing or mugs pre-ordered on Eventbrite.